Very poor communication - they don't do email only faxes. Not very helpful and not up to the modern way of customer service (very abrupt). Very unsympathetic to a simple error which was then used to extract a significant sum of money from me and my family in order to remedy.
Incredibly poor service. These solicitors have dragged their heels over a family estate matter for years, with no end in sight.Judging by the other reviews on here it seems that we are not alone. They have turned not responding to emails, phone calls, letters and faxes into an art form. Avoid if at all possible.
Very thorough service. Very polite and well spoken a pleasure to deal with. There was a lot of work. It took time but a job well done. Thank you Mr. Devllle. He made sure all of my family assets were dealt with in the proper manner. I recommend him for probate and wills.
This firm has sat on my parents 500k estate for over three years. They are doing nothing to execute and have taken no care of the house nor paid out any of the 100k cash they collected from the banks. They do not respond to emails, letters, formal complaints or phone calls. It's apalling. Stay well clear.
The service that I received from this firm was diabolical. For example I rang to speak to Mr Devile, he was not available, I left a message. I rang again because he did not return my call only to be told to leave my contact details again, even though the receptionist acknowledged that she has spoken to me earlier in the day - what did they do? Throw my contact details in the bin? This scenario occured on a number of occasions. The service was slow (non existent), even to the point where the other parties solicitor was complaining,They do not respond to phone calls, email, or to letters. They have not not removed a charge that was against the property that acted for me on, even though I have chased them several times (with no response on each occasion). Basically, this firm was (and still is) the cause of my stress and I paid them for that pleasure! They still (after 6 months and several chasers) have not provided the removed the charge that I paid them to remove and did not have the courtesy to acknowledge or respond to a formal complaint letter. Dear, oh dear,,,
Carter Devile is a UK Lawyer based in Buckhurst Hill, East of England. Carter Devile is located at 82 Queen's Rd, Buckhurst Hill IG9 5BS, UK.
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